OMNICHANNEL CHATBOT & AI AUTOMATION PLATFORM
One Platform for Every Customer Conversation
Create, automate and manage customer conversations across Messenger, Instagram, WhatsApp, Telegram and Web Chat from one powerful platform.
CONNECTED CHANNELS
Meet Customers on the Channels They Already Use
Launch connected conversations without managing separate automation tools.
Messenger
Automate replies, comment-to-DM campaigns, lead capture, customer support and follow-up conversations.
Turn comments, story replies, mentions and direct messages into automated conversations that generate leads and engagement.
Build WhatsApp journeys using the official API, template messages, interactive flows and AI-powered conversations.
Telegram
Deliver support, notifications, lead generation and automated services through powerful Telegram bots.
Viber
Automate customer support, lead capture and follow-up conversations for audiences that prefer Viber messaging.
Web Chat
Add an intelligent chatbot to your website for lead capture, qualification, support and real-time conversations.
YouTube Comments
Turn video comments into automated engagement, lead capture and follow-up conversations.
Google Review Management
Request more Google reviews, automate customer follow-ups and generate personalised AI-powered responses to customer feedback.
More Channels Coming Soon
BUILT FOR EVERY AUTOMATION STYLE
Choose How You Want to Build
Use visual flows, complete AI conversations or combine both approaches.
Design Complete Journeys Without Coding
Build structured customer journeys using a visual drag-and-drop flow builder. Add messages, questions, conditions, actions and integrations without writing code.
- Visual drag-and-drop builder
- Conditions, delays and branching logic
- Capture and update contact information
- Trigger actions across connected channels
- Reuse flows across campaigns
Let AI Manage the Conversation
Create goal-driven AI assistants that understand natural language, use your business knowledge, call tools and respond dynamically to customers.
- Natural, context-aware conversations
- AI instructions and business rules
- Knowledge base and file-based answers
- Built-in AI functions
- Tool and API calling
Combine Reliable Flows with Flexible AI
Use structured automation for critical steps and AI for open-ended conversations. Move between flows, AI and human support whenever the journey requires it.
- Structured qualification with AI assistance
- AI answers inside automated flows
- Flow-to-AI and AI-to-flow transitions
- Human takeover at any point
- Ideal for sales, support and appointments
POWERFUL AI CENTER
Connect the Intelligence Your Business Needs
BotBuildersTech is natively integrated with leading AI models, so you can choose the right intelligence layer for every assistant, workflow and customer experience.
OpenAI
Claude
Gemini
Grok
ElevenLabs
AI TOOLS
Connect MCP Tools
Connect compatible MCP tools to extend what your AI assistant can access and perform.
KNOWLEDGE
Upload Knowledge Sources
Upload files and business information so assistants can answer using your own knowledge base.
FUNCTIONS
Use Built-in AI Functions
Extract, classify, summarise, transform and structure customer data directly inside automations.
VOICE
Use Voice and Audio
Connect speech and voice capabilities for richer conversational experiences using supported providers such as ElevenLabs.
ONE SHARED INBOX
Every Conversation in One Place
Messages from Messenger, Instagram, WhatsApp, Telegram and Web Chat arrive in one shared inbox. Your team gets a complete customer view and can continue conversations across connected channels.
- One inbox for every supported channel
- Unified customer profiles
- Complete conversation history
- Assign conversations to team members
- Filter by channel, status, tag or agent
- Add contact information and internal notes
- Continue conversations without changing tools
- Switch between Bot and Human
BUILT-IN PIPELINES
Manage Leads Without an External CRM
BotBuildersTech includes visual pipelines that work like a lightweight CRM. Store lead and customer information, create custom stages and move opportunities manually or automatically as conversations progress.
- Create multiple pipelines
- Add custom sales stages
- Store lead and customer information
- Move opportunities using drag and drop
- Update stages through automation
- Trigger follow-ups when a stage changes
- Keep conversations and pipeline data connected
AUTOMATED APPOINTMENTS
Let Your Bot Schedule Appointments
Connect your work calendar or define available working hours inside BotBuildersTech. Your AI assistant can check availability, discuss dates and times with the customer and confirm the appointment automatically.
- Connect your work calendar
- Set custom working days and hours
- Check availability in real time
- Suggest suitable appointment slots
- Confirm bookings during the conversation
- Reduce scheduling calls and messages
- Keep bookings connected to customer profiles
MORE THAN A CHATBOT BUILDER
Everything You Need to Run Connected Automation
Custom Fields and Tags
Store customer information and organise contacts automatically.
APIs and Webhooks
Connect external systems and trigger real-time actions.
Broadcasts
Send targeted updates and campaigns to selected audiences.
Team Collaboration
Give team members access to conversations and customer data.
Analytics
Track conversations, contacts, automation activity and outcomes.
Reusable Automations
Create flows and components that can be reused across campaigns.
SIMPLE PRICING
Choose the Plan That Fits Your Growth
Start with essential automation or scale across every customer channel.
Starter
$49 / month
For small businesses starting with conversational automation.
- For small businesses
- Unlimited contacts
- One connected channel
- Self-managed setup
- Standard support
Pro
$99 / month
For growing teams managing multiple channels and automations.
- For growing businesses
- Unlimited contacts
- All available channels
- Self-managed setup
- Priority support
Gold
$499 / month
For brands requiring advanced automation and managed support.
- For brands and enterprises
- Unlimited contacts
- All available channels
- End-to-end bot management
- Strategy, setup, & optimization support
Starter
₹4,999 / month
For small businesses starting with conversational automation.
- For small businesses
- Unlimited contacts
- One connected channel
- Self-managed setup
- Standard support
Pro
₹9,999 / month
For growing teams managing multiple channels and automations.
- For growing businesses
- Unlimited contacts
- All available channels
- Self-managed setup
- Priority support
Gold
₹49,999 / month
For brands requiring advanced automation and managed support.
- For brands and enterprises
- Unlimited contacts
- All available channels
- End-to-end bot management
- Strategy, setup, & optimization support
FREQUENTLY ASKED QUESTIONS
Chatbot Automation FAQs
Can BotBuildersTech connect Messenger, Instagram and WhatsApp?
Yes. BotBuildersTech lets you build and manage automations for Messenger, Instagram and WhatsApp from a unified platform. The channels can share contact data, automation logic and business processes where supported.
What can I automate on Facebook Messenger?
You can automate direct messages, frequently asked questions, lead capture, customer support, comment-triggered conversations, follow-ups and handover to human agents.
Can Instagram comments trigger an automated DM?
Yes. Instagram automation can detect eligible comments and start a direct-message conversation to deliver information, capture leads, qualify users or continue a campaign privately.
Can the chatbot reply to Instagram story interactions?
Instagram automations can respond to supported story replies and interactions, helping businesses convert engagement into structured conversations and lead-generation journeys.
Does BotBuildersTech use the official WhatsApp API?
BotBuildersTech connects businesses through the official WhatsApp API, including approved features such as templates, interactive experiences, automated conversations and integrations.
READY TO AUTOMATE?
Automate Every Customer Conversation From One Platform
Connect your channels, AI assistants, inbox, pipelines and workflows so your team can respond faster and manage every conversation with confidence.