Use Instagram automation to convert followers and create loyal customers
Billion people use Instagram everyday
of users make purchase decisions over the app
of users log into Instagram at least once per day
Millions of users tap on shopping posts every month
Do more with Instagram features
Analytics
Serve customers better by analyzing all the messages delivered and leverage other key metrics from the analytics to drive the value of engagement.
Tags
Assign appropriate tags to your conversations to better understand your customer’s queries. Provide effective customer support by reaching out to the tagged chats.
Chat
Management
Effectively distribute all the chat requests to the agents across the right departments. Provide quick assistance for sales and support queries and boost customer satisfaction.
Personalized
Messaging
Reach more customers and win their confidence easily with personalized messaging. Communicate via private messaging to make support feel valuable.
Rich
Media
Make customer conversations interactive with rich media support. Exchange images, videos, GIFs, and other types of media files with your customers and improve their experience.
Push
Notifications
Send timely notifications and updates based on personalized data. Be proactive with time-specific payment requests, appointment reminders, and much more.
E-commerce made
simpler
Use the e-commerce feature to help you market, sell, engage and offer support all via Instagram
Generate quality
leads
Save time by qualifying leads with automated conversations. Collect and store emails and phone numbers. Jump in where needed and speak with qualified leads in real-time.
Deliver instant
support
Increase satisfaction with customer support and save time for your team by automating responses. Provide pre-built answers to FAQs, and collect support information from customers.
Engage your
audience
Promote giveaways, promotions, and contests through messaging-powered campaigns to increase your follower count, comments, and reactions.
Engage customers in conversations and ensure they receive a response.
