Engage clients with live chat in websites and applications
of sales teams use live chat to communicate with their customers
of website visitors who engage in a live chat conversation are more receptive
of consumers reported that they are more likely to return to a website that offers live chat
of retailers offering live chat features on their website
Connect with apps you already use
Visitor
notes
Provide your team with details about your website visitors to drive the chances of sales and increase your business revenue
Automated
triggers
Connect with your customers to send personalized messages at the right time and proactively engage them
24 /7
support
Get a chatbot that connects with your website and provide support instantly and round the clock even in your absence
Machine
learning / AI
Import FAQs and answers to train your chatbot to deliver faster and effective answers that improves the overall accuracy
Sentiment
analysis
Sentiment analysis helps to personalize the bot’s performance by harnessing historical user data to know your customer
Queuing
Let your visitors know your team is busy with an estimated wat time before they leave your website frustrated
Know your customers
Use BotBuilder’s multi-channel online live chat software to onboard clients faster and interact with them, learn about their needs and motivations for your business decisions
Provide more
product information
Live chat system also helps to provide 24/7 sales assistance to your customers with BotBuilder’s live chat and close more leads and increase sales
Client support
in website
Manage conversations and offer real time support. Assign messages across team members and reduce the overall response time
